Privacy Policy

How we collect and use your information

Last updated: 3 October 2026

This Privacy Policy explains how Unplug Kids (“we”, “us”), Basement, Girdhar Complex, Opp. Poonam Gas Agency, Scheme No. 6, Jind, Haryana, collects and uses information when you visit unplugkids.in, contact us or book our services.

Information we collect

  • Enquiry and booking details you submit through forms, WhatsApp or phone – such as your name, mobile number, email, your child’s age, party or picnic date and number of guests.
  • Visit registration details collected at our counter before children enter the play area.
  • Payment information for memberships and bookings is processed securely by our payment partner (Razorpay); we do not store your card or bank details.
  • Website usage data collected through cookies and analytics tools (such as Google Analytics) – for example pages visited, device and approximate location.

How we use your information

  • To respond to enquiries, confirm bookings and share booking details, e-coupons and photos.
  • To send you offers and updates about Unplug Kids (you can opt out at any time by replying STOP or contacting us).
  • To keep children safe, manage entry and comply with legal obligations.
  • To understand and improve our website and services.

Photos and videos

Guests may be photographed or recorded for promotional purposes, as stated in our play-area terms. If you do not want your child to appear in our marketing, please tell our staff or write to us and we will respect your request.

Sharing

We do not sell your personal information. We share it only with service providers who help us run our business (for example payment processing, website hosting, analytics and messaging), or when required by law.

Retention and security

We keep personal information only as long as needed for the purposes above and take reasonable measures to protect it.

Your choices

You may ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by contacting us.

Contact

Unplug Kids, Basement, Girdhar Complex, Opp. Poonam Gas Agency, Scheme No. 6, Jind, Haryana. Phone/WhatsApp: +91 80082 80054 · Email: info@unplugkids.in